Private Internet Access Review

  • Protects you online with AES-256 encryption and support for the most secure protocols.
  • Supports up to 10 simultaneous connections per subscription to protect all your devices.
  • Comes with a proven no-logs policy to keep your personal information safe and secure.
Best for:

9.6

Fast, reliable, and secure, Private Internet Access is incredibly easy to use and provides you with optimal online protection that doesn’t break the bank.

Payment plans

Monthly

1 Month

$9.99

per month
  • 30-day money-back guarantee
  • Up to 10 simultaneous connections
  • 24/7 live chat support

-73%

36 Months

$2.85

per month
  • 30-day money-back guarantee
  • Up to 10 simultaneous connections
  • 24/7 live chat support

-67%

12 Months

$3.33

per month
  • 30-day money-back guarantee
  • Up to 10 simultaneous connections
  • 24/7 live chat support

Overview

Cristian Fry

VPN Super User & Writer

Private Internet Access Review updated 30 June 2020

Ever since its initial release in 2010, Private Internet Access (PIA) has become one of the most widely-used VPNs across the globe. But seeing as it boasts essential security and privacy features such as 256-bit AES encryption, a clear no-logs policy, and support for all the latest protocols, it’s easy to see why.

A huge bonus is that if you opt for a lengthier subscription of at least 12 months, you get excellent value for money. Prices start from just $2.69 a month. For that, you get up to 10 simultaneous connections, easy to use applications on Windows, Mac, iOS, and Android, not to mention the ability to bypass restrictions on services such as Amazon Prime and Netflix.

Throw in an extensive network of over 3,200 servers, and you certainly get a lot of bang for your buck. And if things start to go wrong, you can rely on their friendly support team to help you put things right quickly.
So, if you’re looking to discover an impartial opinion of what it’s like to use PIA, you’ve come to the right place. Continue reading as I delve deeper into its performance, features, and much more in my in-depth Private Internet Access review.

Private Internet Access general overview

Overview conclusion

Thanks to its reliable AES-256 encryption, support for the most secure protocols, and excellent geo-unblocking capabilities, Private Internet Access is a great low-cost option for those looking to enhance their online privacy.

overall rating

9.6

Services support

24 Months

$2.85/ m

Learn More

Privacy

Many VPNs on the market fail to take user privacy seriously, which means you should do everything in your power to avoid certain services. Thankfully, your online privacy is ensured with PIA, as it has built-in DNS and IP leak protection, robust AES-256 encryption, alongside a capable kill switch.

In terms of its location, Private Internet Access is based in the US. Because of this, the provider falls under the 14-eyes alliance. While this may be concerning for some, the company’s annual transparency report confirms that it has handed over no user data to the authorities.

And given that PIA makes it clear in its detailed privacy policy that it won’t keep any logs of your traffic or usage, you can rest assured your personal information is safe and secure.

Open VPN
PPTP
L2TP/IPSec
IKEv2
P2P allowed
Encryption AES-256 AES-256 AES-256 AES-256
Internet activity logs
Connection logs
Killswitch
No logging of your data
Support for the most secure protocols
24/7 live chat support and knowledgebase
Support for Torrenting/P2P

Privacy conclusion

With Private Internet Access, it’s possible to browse the web with full confidence. Its clear no-logs policy, secure encryption, and essential privacy and security features keep your data safe at all times.

Speed and perfomance

Nowadays, it’s common to use the internet for demanding tasks such as P2P file sharing, 4K (Ultra HD) video streaming, and online gaming. So, if you’re looking to invest in a VPN, you need to choose one which offers excellent speeds. That way, you’ll be able to perform each of the tasks above and more without hindrance.

In that regard, Private Internet Access doesn’t disappoint – at least in my personal experience. I tested various PIA servers and found there to be little to no difference in speed between them. See below for my speed test results:

Unlimited speed
Server switches
Unlimited data
Speed Consistency And Reliability 9.7 9.7 9.6 9.8
Local speed test results
Before using Private Internet Access
DOWNLOAD 56 Mbps
UPLOAD 19 Mbps
PING 19 ms
When connected to Private Internet Access
DOWNLOAD 51 Mbps
UPLOAD 17 Mbps
PING 22 ms
Fast and reliable
Little speed difference between servers

Speed conclusion

Thanks to its excellent speeds, Private Internet Access ensures you can go about your online life without interruption - whether you’re streaming, browsing, or otherwise.

Apps

When it comes to investing in a VPN, an important thing to consider is the availability and usability of its applications. Some VPNs have apps that are difficult to use or don’t support all the platforms that you need, so it’s essential to check before you part with your hard-earned cash.

Thankfully, PIA has easy to use applications available for all major platforms, including Windows, Mac, iOS, and Android. And if you’d like to use the service on your browser, you can do so with ease thanks to the availability of browser extensions for Chrome, Firefox, and Opera. Here are my recommended steps for installing Private Internet Access on your device(s):

• Click on the ‘join now’ button on the PIA website and select a subscription of your choice.
• Pay for your subscription using your chosen payment method and head over to the download page.
• Click ‘download’ on the relevant app for your operating system.
• Install the application on your device, enter your login details, and connect to one of over 3,200 servers.

Follow the steps above and installing Private Internet Access should be a breeze. But if you do happen to come across any issues during the setup process, you can head over to the PIA website and follow one of their easy-to-follow guides or make use of the company’s 24/7 live chat service.

Mac
Windows
Linux
IOS
Android
Blackberry
Windows Phone
24/7 live chat, in-depth knowledgebase & FAQs
10 device connections

APPS conclusion

Featuring easy to use applications for all major platforms, Private Internet Access is ideal for beginners and seasoned pros alike. Support for up to 10 simultaneous connections further sweetens the deal.

Servers

While its server network isn’t as extensive as the likes of NordVPN or CyberGhost, Private Internet Access still has a network of over 3,200 servers across all continents. As a result, you’ll be able to bypass restrictions on services such as Netflix and enjoy your favourite movies and TV shows whether you’re home or away.

However, at the time of writing, Private Internet Access isn’t the best choice for China or other censorship-heavy countries such as those in the Middle East. But if that’s an essential requirement for you, there are plenty of alternative VPNs available.

Countries 48 63 61 94
Locations 3200+ 1700+ 5000+ 3000+
Servers in 48 countries
More than 3200 servers

SERVERS conclusion

A choice of over 3,200 servers is plenty enough to suit the needs of most users. And with excellent speed and reliability, Private Internet Access allows for optimal online protection without interruption.

Сompatibility

The ability to bypass strict geo-restrictions on services such as Netflix is an essential requirement for many nowadays. But not all VPNs are capable of doing this, which is something worth bearing in mind before you invest in a VPN without doing your research. But as luck would have it, PIA can bypass restrictions on Netflix, Amazon Prime Video, and more.

Private Internet Access also offers support for P2P/torrenting, which means you can use the service to prevent your internet service provider (ISP) and the authorities from viewing your online activity. Robust AES-256 encryption effectively secures your connection, while the kill switch will step in should your connection be interrupted.

Hulu
HBO
BBC
Roku
Gaming
Sports(inc ESPN)
Pandora
Kodi

Сompatibility conclusion

With support for P2P, Netflix-unblocking, and excellent encryption, Private Internet Access is an ideal choice for all kinds of web users.

Support

In an ideal world, your VPN service will work correctly at all times. But as with many other things in life, that’s not always possible. That’s why you should always read up on what the customer support is like for a VPN service you’re interested in buying to check if they are capable of correcting any issues you may have.

Thankfully, PIA ranks highly in terms of customer support. Its detailed knowledgebase includes a series of guides and FAQs for self-help, while there is also a 24/7 live chat service should you need any further assistance.

Live Chat
Email
Knowledge Base
FAQ
24/7 Support
24/7 live chat support available
Knowledgebase and FAQs

Support conclusion

The detailed knowledgebase and 24/7 live chat service available on the PIA website means that you’ve got multiple ways to get support as and when you need it.

Value for money

By opting for a 2-year subscription to Private Internet Access, you can enjoy cost savings of 73% when compared to buying a 1-month subscription to the service. But even if you’d prefer to invest in a year’s subscription, this will only set you back $3.33 a month, which is still reasonably priced when compared to more expensive services such as ExpressVPN.

Regardless of your chosen plan, you get access to a vast network of over 3,200 servers, excellent customer support, and up to 10 simultaneous connections. So, if you’re on a budget but would like to take your online anonymity to the next level, PIA is well worth considering.

Affordable monthly cost
30-day money-back guarantee
Pay with various payment methods including Bitcoin

Value for money conclusion

As you can pick up a Private Internet Access subscription for as little as $2.69 a month, it is a highly affordable option for protecting all aspects of your online life.