Surfshark Review

  • Secure 256-bit military-grade encryption to provide top-notch security and privacy online
  • Based in the privacy-friendly British Virgin Islands (BVI) and keeps absolutely zero logs
  • Access Netflix, BBC iPlayer, and many other streaming services wherever you are.
Best for:

9.4

Use Surfshark to secure your digital life without breaking the bank. Enjoy military-grade encryption, a clear no-logs policy, fast speeds, and outstanding anonymity.

Payment plans

Monthly

1 Month

$11.95

per month
  • 24/7 live chat customer support
  • Apps for Windows, Mac, Android, iOS, Linux, and more
  • 30-day 100% money-back guarantee

-83%

24 Months

$1.99

per month
  • 24/7 live chat customer support
  • Apps for Windows, Mac, Android, iOS, Linux, and more
  • 30-day 100% money-back guarantee

-50%

12 Months

$5.99

per month
  • 24/7 live chat customer support
  • Apps for Windows, Mac, Android, iOS, Linux, and more
  • 30-day 100% money-back guarantee

Overview

Cristian Fry

VPN Super User & Writer

Surfshark VPN Review updated 16 June 2020

Despite being a relative newcomer to the world of VPNs, Surfshark has now firmly established itself as one of the world’s best services. As a result, it’s been able to give alternatives such as NordVPN and ExpressVPN a run for their money.  Read our detailed SurfShark VPN review before making your next VPN decision.

Fast, reliable, and secure, Surfshark offers an impressive service to its users without costing a small fortune. Unlimited simultaneous connections further sweeten the deal, as does the fact that it supports all major platforms including Windows, Mac, iOS, and Android.

Cost-effectiveness is one of the biggest plus points of Surfshark, as you can pick up a subscription for as little as $1.99 a month. And given that you get military-grade encryption and superb speeds for this price, you certainly get exceptional value for money.

But if you’re wondering how Surfshark stacks up against the competition, you’ve come to the right place. Continue reading to discover how the service performed during my testing; then you can decide for yourself if it suits your needs.

Surfshark general overview

Overview conclusion

If you’re looking to enjoy enhanced online privacy, Surfshark provides everything you need and more – with exceptional security, excellent performance, and unlimited simultaneous connections all for an affordable price.

overall rating

9.3

Services support

24 Months

$1.99/ m

Learn More

Privacy

When it comes to choosing a VPN, you should only opt for one that takes the privacy of its users seriously with a clear no-logs policy and essential privacy features. That way, you’ll know for sure that your data will be kept safe and is highly unlikely to be accessed by third parties.

Thankfully, Surfshark fits the bill in that regard, while also implementing military-grade encryption and offering support for tunnelling protocols including IKEv2/IPSec, OpenVPN TCP, and OpenVPN UDP. Meanwhile, additional features including the NoBorders and Camouflage modes allows you to penetrate strict censorship that is in place in countries such as China.

A bonus is that the company behind Surfshark is based in the British Virgin Islands, which means it doesn’t fall under a 14 eyes jurisdiction. As a result, your data cannot be collected or shared by the authorities since the provider isn’t obliged to store or hand over details of its users.

Finally, there’s the inclusion of a kill-switch, along with an effective ad, tracker, phishing, and malware blocker known as CleanWeb, which further enhances your browsing experience.

Open VPN
PPTP
L2TP/IPSec
IKEv2
P2P allowed
Encryption AES-256 AES-256 AES-256 AES-256
Internet activity logs
Connection logs
Killswitch
Doesn't log your data
Supports the most secure protocols
24/7 live chat available
Supports P2P

Privacy conclusion

You can rest assured that your data will be kept safe and secure thanks to robust military-grade encryption, a clear no-logs policy, and the privacy-friendly location of Surfshark’s creators – the British Virgin Islands.

Speed and perfomance

No one wants to suffer from sub-par internet speed nowadays, particularly in an age when high-quality streams of your favourite movies and TV shows are only a few clicks away. Luckily, I found there was little to no difference in terms of speed when testing various server locations, including those in Spain, the US, and the UK.

While connected to Surfshark, I was able to download large files, stream 4K (UHD) content, and perform other demanding online tasks without hindrance. Whether it’ll be the same for you depends on various factors such as your base internet speed and your location. Here are my speed test results both before and after connecting to Surfshark’s Glasgow, UK server.

Unlimited speed
Server switches
Unlimited data
Speed Consistency And Reliability 9.6 9.7 9.6 9.9
Local speed test results
Before using Surfshark
DOWNLOAD 55 Mbps
UPLOAD 19 Mbps
PING 13 ms
When connected to Surfshark
DOWNLOAD 49 Mbps
UPLOAD 14 Mbps
PING 35 ms
Excellent speed and performance
Little difference in terms of speed drop

Speed conclusion

Enjoy online gaming, high-quality content streaming, and general web browsing without interruption thanks to the excellent speeds Surfshark provides.

Apps

If you’re someone that uses more than one operating system (OS), you’ll appreciate the fact that Surfshark supports all the major platforms, including Windows, Mac, iOS, and Android. And one of the biggest USPs of Surfshark is that it allows unlimited simultaneous connections.

Dedicated Surfshark extensions are available for Chrome and Firefox web browsers, while it’s also possible to install the service on devices such as Amazon’s Fire TV Stick. It’s even possible to set up Surfshark on PS4, Xbox, Apple TV, among many other devices.

Once I’d signed up for a subscription on the Surfshark website, I first set up the service on my Windows device which involved the following steps:

  • Clicking on the Apps section on the menu of the Surfshark website and selecting ‘Windows.’
  • Clicking the ‘download now’ button.
  • Following the installation instructions to set up Surfshark on my device.
  • Entering my log-in details and then selecting a relevant VPN server.

I found it incredibly easy to get Surfshark up and running on my system. But if you need any help, there’s always the 24/7 live chat to gain assistance from the friendly support team. Or, you could use the detailed setup guides that are available on the help pages.

Mac
Windows
Linux
IOS
Android
Blackberry
Windows Phone
In-depth setup guides available
Unlimited device connections

APPS conclusion

Whether you’re on a desktop or mobile device, you can take advantage of the Surfshark app, with support offered for all the major platforms.

Servers

Despite not rivalling the likes of ExpressVPN and NordVPN in terms of its server numbers, Surfshark still has a respectable 1,700+ servers in 63 countries. And since Surfshark has servers in the US, Australia, and everywhere in between, most users should have more than enough to play with.

In countries such as China and other censorship-heavy locations, you need a VPN to bypass restrictions that are in place. Luckily, Surfshark’s Camouflage and NoBorders features ensure that you’ll be able to access blocked services and websites including Facebook, WhatsApp, Instagram and others without hindrance.

Countries 63 90 61 94
Locations 1700+ 6400+ 5000+ 3000+
63 countries available
More than 1,700 servers

SERVERS conclusion

Bypass internet censorship, enjoy safe & anonymous browsing and stream all of your favourite content whether you’re home or abroad – with over 1,700 servers in 63 countries at your disposal.

Сompatibility

Services such as Netflix and BBC iPlayer have implemented strict geo-restrictions in recent years. As a result, it’s not always possible to access the content that you want. Luckily, you can get around this issue by using a VPN that’s capable of bypassing geo-restrictions. Just one of them is Surfshark, as it allows you to spoof your location.

When connected to Surfshark, I was able to access the Netflix libraries of countries including the UK, Netherlands, USA, and Canada, among others. And thanks to the excellent speeds the service offers, I was able to enjoy the highest quality without any buffering. Restrictions put in place by other websites and services also became a thing of the past thanks to Surfshark’s excellent geo-unblocking capabilities.

Surfshark also supports P2P on its servers, so you can enjoy anonymous torrent downloads when using this service. It’s vital to take precautions in this day and age, as not doing so could result in your ISP or the government snooping in on your activity.

Hulu
HBO
BBC
Roku
Gaming
Sports(inc ESPN)
Pandora
Kodi

Сompatibility conclusion

Thanks to its superb geo-unblocking capabilities and support for P2P, Surfshark ensures that you’ll remain anonymous and can access your favourite services and websites wherever you are.

Support

Life isn’t always sunshine and rainbows. So, if things start to go wrong with your VPN service, you need to ensure that you can get help when you need it. I happened to experience connectivity issues on my Amazon Firestick and used the 24/7 live chat service to get the help I needed. Within just a few minutes, I was back up and running thanks to the Surfshark team.

When speaking to them, I found them to be knowledgeable, friendly, and quick to answer my query. But if you prefer to take a more hands-on approach, there’s always the FAQs and knowledgebase sections.

Here, you’ll find a series of articles, many of which include helpful graphics. It’s not the most in-depth self-help section I’ve come across, but Surfshark is gradually expanding it as time goes by, so this isn’t much of a concern.

Live Chat
Email
Knowledge Base
FAQ
24/7 Support
24/7 live chat support
Knowledgebase with guides and tutorials

Support conclusion

The self-help section might not be the most in-depth, but with a 24/7 live chat service, it’s quick and easy to gain assistance. If you have any issues, the friendly Surfshark support team will always do their utmost.

Value for money

In terms of affordability, Surfshark comes in at a much lower price than many of its competitors, including ExpressVPN. And given its excellent speeds and performance, you certainly get a lot of bang for your buck with Surfshark.

Another benefit is that you can add an unlimited number of devices to your Surfshark subscription. So, if you have multiple devices that you need to protect, Surfshark is ideal. Plus, when compared to the higher monthly cost of many other services, Surfshark’s 24-month subscription represents exceptional value for money at just $1.99 a month.

Incredibly affordable
30 day money-back guarantee
Accepts multiple payment methods

Value for money conclusion

Surfshark proves that it doesn’t have to cost a fortune to protect yourself online. With a subscription to this service, you can enjoy fast speeds, unlimited simultaneous connections, and so much more.